Privacy Policy & SMS Terms and Conditions:

Privacy Policy & SMS Terms and Conditions
Effective Date: 1/1/2025

Accumen TMS Center DBA Accumen Healthcare ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website and use our services, including SMS communication.

1. Type of Information Collected

We may collect the following types of personal information from our customers:

  • Name

  • Email address

  • Phone number

  • Any additional information provided voluntarily by users when contacting us or using our services

2. How Information is Collected

We collect personal information through various methods, including:

  • When you provide information by filling out forms on our website

  • When you contact us via phone, email, or SMS

  • When you sign up for our services, including SMS communication

  • Through cookies and tracking technologies when you visit our website

3. Purpose of Data Collection

We collect personal information for the following purposes:

  • To provide and manage our services

  • To communicate with you, including responding to inquiries and sending important updates

  • To send SMS notifications, reminders, and other necessary messages related to our services

  • To improve our website and services based on customer interactions

4. Data Sharing

We do not sell, rent, or share customer data with third parties for marketing purposes. Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes. SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances. However, we may share customer data under the following circumstances:

  • With service providers that assist us in operating our business, only to the extent necessary for them to perform their functions

  • If required by law, regulation, or legal process

  • To protect our rights, privacy, safety, or property, as well as that of our customers

5. SMS Terms & Conditions

5a. SMS Consent Communication

By opting in to receive SMS messages from Accumen Healthcare, you consent to receive text communications related to our services.
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

5b. Types of SMS Communications

If you have consented to receive text messages from Accumen Healthcare, you may receive messages related to the following:

  • Customer Care (e.g., “Hello, this is Accumen Healthcare. Reply STOP to opt out of SMS messaging at any time.”)

  • Appointments – reminders and confirmations

  • Treatment Updates – information related to your care

  • Job Applicants – updates regarding applications, onboarding, and employment

5c. Message Frequency

Message frequency may vary depending on your engagement with our services.
You may receive up to 2 SMS messages per week regarding your appointments or account status.

5d. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. These charges may vary depending on whether messages are sent domestically or internationally.

5e. Opt-In Method

You may opt in to receive SMS messages from Accumen Healthcare by:

  • Filling out a paper form

  • Checking a box on an electronic intake form

  • Giving verbal or written consent during communication with our staff

5f. Opt-Out Method

You can opt out of receiving SMS messages at any time:

  • By replying “STOP” to any SMS you receive from us

  • Or by contacting us directly at 📧 intake@accumenbh.com or 📞 213-784-7918

Once you opt out, you will no longer receive SMS communications from us unless you opt in again.

5g. Help

If you're experiencing any issues with our SMS service, you can:

  • Reply with the keyword “HELP” to any message

  • Or contact us directly at 📧 intake@accumenbh.com or 📞 213-784-7918

5h. Standard Messaging Disclosures

  • Message and data rates may apply.

  • You can opt out at any time by texting “STOP.”

  • For assistance, text “HELP” or contact us directly.

  • Message frequency may vary.

6. User Rights

You have the following rights regarding your personal information:

  • Access and Review: You may request to access the personal information we hold about you.

  • Update or Correct Information: You may request corrections to your personal information to ensure accuracy.

  • Deletion of Data: You may request that we delete your personal information, subject to legal and contractual obligations.

  • Opt-Out of SMS Communication: You can opt out of SMS messages at any time by replying "STOP" to any SMS received from us.

If you have any questions or wish to exercise your rights, please contact us at:

Accumen TMS Center DBA Accumen Healthcare
📧 intake@accumenbh.com
📞 213-784-7918
📍 7840 Imperial Hwy Suite B, Downey, CA 90242

We reserve the right to update this Privacy Policy and SMS Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date.